Shipping policy

At RogueReign, we are committed to delivering your order quickly and safely, no matter where you are in the world.

Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Times

• Free Worldwide Shipping is available on all orders.

• Estimated delivery time: 5–15 business days depending on your location.

• Please note that shipping times may vary due to factors beyond our control (such as customs delays or high seasonal demand).

Tracking Your Order

• Once your order ships, you will receive an email with your tracking number and a link to follow your package.

• Please allow up to 48 hours for tracking information to update.

Delays & Exceptions

• While we aim to deliver within the estimated time frame, unforeseen circumstances (e.g., customs checks, weather, global logistics delays) may occasionally cause delays.

• If your order is significantly delayed, please contact us at inforoguereign@gmail.com and our team will assist you right away.

Lost or Damaged Packages

• RogueReign is not responsible for lost or stolen packages once marked as delivered.

• If your package arrives damaged, please contact us within 48 hours with photos, and we will work with you to resolve the issue.